Privacy policy

PRIVACY POLICY
Last updated: September 28, 2026

CLUB BIEBER operates this store and website, including all related information, content, features, tools, products, and services, with the goal of offering our customers a curated and personalized shopping experience (the "Services").

CLUB BIEBER uses Shopify, which allows us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

We encourage you to read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, describes, or is reasonably capable of being associated with you or another individual.

Personal information does not include information collected anonymously or that has been de-identified in a way that cannot reasonably identify or relate to an individual.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact data, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit or debit card numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment-related data.

  • Account information, including username, password, security questions, preferences, and settings.

  • Transaction information, including the products you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your transaction history.

  • Communications with us, including the information you provide when communicating with our customer service.

  • Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information, including information related to your interaction with the Services, as well as when and how you use or navigate them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, for example, when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.

  • Automatically through the Services, including information obtained from your device when you use our products or services or visit our website, as well as through cookies and similar technologies.

  • From our service providers, when we engage third parties to enable certain technologies or when they collect or process personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services
We use your personal information to provide you with the Services, including performing our contract with you, processing payments, managing and fulfilling orders, storing your preferences and products of interest, sending notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating and managing your account, organizing shipments, managing returns and exchanges, allowing you to post reviews, and creating a personalized shopping experience, such as recommending products related to your purchases.
This may include using your personal information to personalize and improve our Services.

Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending promotional, advertising, or marketing communications via email, text message, or postal mail.
We may also show you advertisements for products or services on our Services or on other websites, including ads based on products you have previously purchased, products added to your cart, and other activities performed on our Services.

Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure shopping and checkout experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and secure our Services.
If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure.
We strongly recommend not sharing your username, password, or other login details with third parties.

Communicating with You
We use your personal information to provide you with customer support, respond to your requests, offer effective services, and maintain our business relationship with you.

Legal Reasons
We may use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities.
We may also use it to investigate or participate in civil proceedings, current or potential litigation, and other legal proceedings, as well as to enforce or investigate potential violations of our terms or policies.

How We Disclose Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and in accordance with this Privacy Policy.
These circumstances may include:

  • With Shopify, vendors, and other third parties who perform services on our behalf, such as information technology management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping.

  • With business and marketing partners to provide marketing services and display advertising to you. For example, we use Shopify to facilitate personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies.

  • When you request, direct us, or consent to disclose certain information to third parties, for example, to ship your products or through the use of social media tools or login integrations.

  • With our corporate affiliates or within our corporate group.

  • In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, respond to subpoenas, search warrants, or other similar requests, enforce our terms of service or policies, and protect or defend our Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information related to your access and use of the Services to provide and improve them.
The information you provide through the Services may be transmitted and shared with Shopify and third parties who may be located in countries other than yours, in order to provide and improve the Services.
Additionally, to help protect, develop, and improve our business, we may use certain advanced Shopify features that incorporate data and insights obtained from your interactions with our store, other merchants, and Shopify.
To provide these advanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify.
In these circumstances, Shopify acts as a data controller for the processing of your personal information, including responding to certain requests related to the exercise of your rights regarding the use of your personal information.
For more information on how Shopify uses your personal information and the rights you may have, please review the Shopify Consumer Privacy Policy.
You can also visit the Shopify Privacy Portal to understand and exercise certain rights related to the information processed by Shopify.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.
If you access sites that are not affiliated with or controlled by CLUB BIEBER, we encourage you to review their privacy policies, security practices, and terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such sites, nor for the accuracy, completeness, or reliability of the information found on them.
Information you provide on public or semi-public platforms, including information you share on third-party social networks, may be visible to other users of the Services and/or users of those third-party platforms.
The inclusion of these links does not in itself imply an endorsement of the content, owners, or operators of such platforms, except as expressly stated on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from minors as defined by the applicable laws in your jurisdiction.
If you are the parent or guardian of a minor who has provided personal information to CLUB BIEBER, you may contact us using the contact details below to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell," as defined by applicable laws, personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is completely perfect or impenetrable, and we cannot guarantee absolute security.
Furthermore, any information you send us may not be completely secure during its transmission.
We recommend not using unsecure communication channels to send confidential or sensitive information.
The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights related to your personal information.
However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may decline your request as permitted by law.

Right to Access and Know
You may have the right to request access to the personal information we hold about you.

Right to Delete
You may have the right to request that we delete the personal information we hold about you.

Right to Correct
You may have the right to request that we correct inaccurate personal information we hold about you.

Right to Portability
In certain circumstances and with certain exceptions, you may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.

Managing Communication Preferences
We may send you promotional emails. You can stop receiving these communications at any time by using the unsubscribe option included in our emails.
Even if you opt out of promotional communications, we may still send you non-promotional communications, such as those related to your account or orders you have placed.

You may exercise any of these rights where applicable through the Services or by contacting us using the contact details below.
For more information on how Shopify uses your personal information and the rights you may have, including rights related to data processed by Shopify, you may consult the Shopify Privacy Portal.
We will not discriminate against you for exercising any of these rights.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting a request made by an agent, we may require proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly.
We will respond to requests within the timeframes established by applicable law.

Complaints

If you have any complaints regarding how we process your personal information, you may contact us using the contact details provided below.
Depending on where you live, you may also have the right to lodge an appeal or a complaint with your relevant local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, as appropriate, unless the transfer is to a country determined to provide an adequate level of protection.


Changes to this Privacy Policy


We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
We will post the revised version of this Privacy Policy on our website, update the "Last updated" date, and provide any notices required by applicable law.


Contact

If you have questions about our privacy practices, this Privacy Policy, or wish to exercise any of the rights available to you, you can contact us at:

CLUB BIEBER

  • Email: skylksupport@gmail.com

  • Operating Hours: 9:00 a.m. – 4:00 p.m.

  • Operating Days: Monday - Friday

Currently, CLUB BIEBER does not have a customer service phone number or WhatsApp.

When contacting us, we recommend including your name and order number where applicable so that we can address your request more efficiently.